Domestic jet-setters will have seemingly more protection and compensation as the federal government looks to pass the first, passenger bill of rights, within Canada.
Earlier this week, Transport Minister Marc Garneau, announced new regulations for flights flying out of, or landing in Canada. The passenger bill of rights outlines compensation for passengers for delayed or cancelled flights and amends the time passengers will have to stay in their plane on the tarmac when delays are present.
Currently, when delays arise, passengers must stay in the aircraft on the tarmac for up to 90 minutes, with the new proposed regulations this would increase to three hours. During the three hours, airlines are required to provide working washrooms, electronic communication, proper ventilation and food and drink. After the three hour mark, the airplane must return to the gate.
According to a report from CBC, the regulations also seek to improve communications regarding delays and cancellations by way of notifications via email, text or other systems. Compensation for delays could range anywhere from $400 to $1000 depending on the airline and length of delay, with the minimum delay for compensation being three hours.
If an airline overbooks passengers resulting in denied boarding for some passengers will also depend on length of delay. Up to six hours will result in compensation up to $900 whereas arrival delays in excess of nine hours, passengers could receive upwards of $2400.
Although many airlines have regulations in place for lost or damaged baggage, under the proposed bill of rights passengers will be eligible for compensation up to $2100 for their items.
Additionally, airlines are required to allow children who are under the age of 14 to sit near an accompanying adult, something that according to an article on airpassengerrights.ca, was a decision previously made in 2014 yet has failed to be enforced.
The passenger bill of rights regulations will be available for the public to comment up until February 20, 2018 and could come into effect next summer. source